Care Home Support Service

The new Digital Lifeline scheme, funded by the Department for Digital, Culture, Media and Sport, will provide 5,000 internet enabled tablets to Care Homes for Learning Disabilties.

Any LD  specialist organisation that supports people with learning disabilities can apply at this link.

Successful applicants will receive the tablets for free, which are preloaded with data and provided with technical support.

For every device you receive, your organisation will get a grant of £100 to support the cost of helping the individual to learn how to use their device safely and confidently. The minimum number is 10 people, meaning a grant of £1,000. Organisations can also apply for more than 10 devices.

We are the Care Home Support Service, part of Derbyshire Community Health Services NHS Trust, and are available to help you with advice, signposting and education.

We, like you, are passionate about the care your residents receive and are here to work alongside the care home to up skill and empower your staff to deliver even greater standards of care.

We will be providing a virtual service for non urgent needs to support the care home provider in the ongoing care of their residents during the pandemic and beyond. Please contact us by phone or email for advise and support and where necessary we will signpost you to information or services that best suit your request.

In case of any urgent queries please escalate to either 999 or 111-9-*6 - this includes any urgent End of life needs.

In case of any Clinical Commissioning Group related queries- there is a dedicated CCG inbox for Care Homes linked to the DDCCG Covid 19 inbox ddccg.carehomes@nhs.net 

Update: The Adult social care COVID-19 winter plan , published Sept2020, sets out the key elements of national support and actions for local authorities, health organisations and providers for this coming winter. 

A large part of this national support will continue to be based on the information from providers inputted on to the Capacity Tracker, so please continue to use this to ensure that the system knows about any business continuity and staffing issues that may occur.

Please continue to keep all your information updated daily, so we can monitor and best place support where it is needed.   

Capacity tracker leaflet for Care Home Colleagues   

You can now update the Capacity Tracker on the go

You can now link a GP practice to your home

Q&A Online Sessions for care homes across the Midlands, on the Capacity Tracker- Every Thursday 11am -12pm Click here for all the details 

Director of adult social services East Midlands- Capacity tracker questions

For further information, support or a demonstration please click the below for contact details

The microsite is hosted by Derbyshire County Council on behalf of Derby and Derbyshire CCG and Derby City Council.  It is intended to support Care Homes and Domiciliary Care Agencies.  It contains a page with links to useful information and websites as well as a Question and Answer page and a section where useful documents are uploaded.

To access this page please click here