Care Home Support Service

We are a multidisciplinary team consisting of registered staff including  Nursing, Physiotherapy, Occupational Therapy, Speech and language Therapy, Pharmacy, Podiatry and Continence services.

We will be providing a virtual service for non urgent needs to support the care home provider in the ongoing care of their residents during the pandemic. Please contact us by phone or email for advise and support and where necessary we will signpost you to information or services that best suit your request.

In case of any urgent queries please escalate to either 999 or 111-9-*6 - this includes any urgent End of life needs.

Update: The Adult social care COVID-19 winter plan , published Sept2020, sets out the key elements of national support and actions for local authorities, health organisations and providers for this coming winter. 

A large part of this national support will continue to be based on the information from providers inputted on to the Capacity Tracker, so please continue to use this to ensure that the system knows about any business continuity and staffing issues that may occur.

Please continue to keep all your information updated daily, so we can monitor and best place support where it is needed.   

Capacity tracker leaflet for Care Home Colleagues   

                   You can now update the Capacity Tracker on the go

You can now link a GP practice to your home

Q&A Online Sessions for care homes across the Midlands, on the Capacity Tracker- Every Thursday 11am -12pm Click here for all the details 

Director of adult social services East Midlands- Capacity tracker questions

For further information, support or a demonstration please click the below for contact details

Discharge into care homes: designated settings- It finally recognises the 90 day issue i.e. do not repeat a positive test within 90 days. This is an exception to the instruction to test everyone within 48 hrs of discharge.

Coronavirus (COVID-19) lateral flow testing of visitors in care homes … along with the government guidance we have written a Derbyshire statement on LFD testing in Care Homes

Testing updates including the following (Nov2020):

• Planning for testing over Christmas
• New improvement: 119 Coronavirus Contact Centre for care home
• Final call: Return recalled Randox test
• Reminder: Summary of useful link
• Reminder: Sign up to attend our weekly testing webinars

DHSC- COVID-19: management of staff and exposed patients or residents in health and social care settings

​NHS Video of how to collect a covid self-swab.   

​Derbyshire Testing Update May2020- Home testing for all staff and residents

​DHSC- How to take a combined nose and throat swab for COVID-19  (video)                   

Apply for coronavirus testing kits to test the residents and staff of your care home. This testing is currently only available in England and you can apply whether or not any of your residents or staff have coronavirus symptoms. At the moment, you can only get tests if your care home looks after older people or people with dementia.

Apply for coronavirus tests for a care home​                                             

If you think your care home has a coronavirus outbreak or recognises it has its first potential symptomatic case or cases of COVID19 but no one has been tested yet, your local health protection team will carry out the first tests. You should contact the local PHE Health Protection Team (HPT) on 0344 225 4524 Option 1 PHE Health Protection Team (HPT) will contact DHU Healthcare who will arrange for testing of symptomatic patients

For more information and advice on symptoms please go to https://www.nhs.uk/conditions/coronavirus-covid-19/

Are you a key worker and currently self-isolating because either you or a member of your household is showing symptoms of Coronavirus (COVID-19), or do you line manage a colleague who is currently self-isolating for the same reason?

DHSC- Link for staff testing

PLEASE REMEMBER THE TEST IS ONLY VIABLE UP TO FIVE DAYS AFTER A PATIENT FIRST SHOWS SYMPTOMS.  IT IS OF GREAT IMPORTANCE THAT YOU BEGIN THE PROCESS OF REQUESTING A TEST WITHOUT ANY DELAY, IDEALLY FROM DAY ONE OF SHOWING SYMPTOMS

Testing, capacity and COVID Webinar - A short webinar from the National Mental Capacity Forum

The microsite is hosted by Derbyshire County Council on behalf of Derby and Derbyshire CCG and Derby City Council.  It is intended to support Care Homes and Domiciliary Care Agencies.  It contains a page with links to useful information and websites as well as a Question and Answer page and a section where useful documents are uploaded.

To access this page please click here