We are the Care Home Support Service, part of Derbyshire Community Health Services NHS Foundation Trust, and are available to help with support, advice and signposting.

With the resident at the centre, we aim to work collaboratively with both the care home and Derbyshire Stakeholders to achieve the best care possible for them.

At present we will be providing a virtual service for non urgent needs, to support the ongoing care of residents during the pandemic and beyond.

Please contact us between 9:00 and 16:00 by Telephone on 01773 546835    or    Email at  dchst.carehomesupportservice@nhs.net

In case of any urgent queries please escalate to either 999 or 111-9-*6 - this includes any urgent End of life needs.

For resident specific assessments (nursing/therapy)- refer to the community access point by Tel: 01332 564900  or Email: dchst.communityaccesspoint@nhs.net

A large part of national and locally focussed support will continue to be based on the information inputted on to the Capacity Tracker by providers. 

Please continue to keep all your information updated daily, so we can monitor and best place support where it is needed.     

Capacity tracker leaflet for Care Home Colleagues | You can now update the Capacity Tracker on the go | You can now link a GP practice to your home

Capacity Tracker FAQs

The microsite is hosted by Derbyshire County Council on behalf of Derby and Derbyshire CCG and Derby City Council.  It provides localised information to support Care Homes and Domiciliary Care Agencies.  To access this page please click here