DCHS internal contact tracing
Test & trace Protocol
Contact tracing (organisation responsibilities) Flowchart
Contact tracing (staff member responsibilities) Flowchart
Updated guidance on Test and Trace for health staff: If you are providing direct care to a patient with Covid-19 and are wearing the correct PPE in accordance with the current IPC guidance, you won’t be required to self-isolate for 14 days. BUT the use of PPE in other settings (such as a staff room or canteen) will not exempt you from being considered a close contact. More information can be found here. (20.8.2020)
NHS Providers – new report: Click here to read the findings of Standing up to the Test, learning lessons for the next phase of the national Covid-19 testing strategy, based on executive feedback from NHS trusts. (20.8.2020)
The new National test and trace programme helps trace close contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus. There is a helpful summary of the process on the BBC’s website and the government has launched an advertising campaign to explain to patients and public what the scheme is about and what to do if they’re contacted.
British Sign Language materials can be found here. (11.8.2020)
NHS Test and trace programme - what to expect
If the NHS Test and Trace service contacts you, the service will use text messages, email or phone. When you are contacted through one of these methods, you will see either:
- Phone = 0300 013 5000
- SMS = NHStracing – words within the text refer to NHS Test and Trace
- Email = NHS Test and Trace
What to expect from contact tracers – contact tracers will:
- Ask you to sign into the NHS Test and Trace contact tracing website
- Ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
- Ask about the coronavirus symptoms you have been experiencing
- Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to your symptoms starting
- Ask if anyone you have been in contact with is under 18 or lives outside of England.
If you are contacted and asked to self-isolate you must also ring our employee relations team to notify them: 07785 414129 or email them on: email@example.com. Please also inform your line manager. 23/7/2020
Test and trace – what if I’m wearing PPE?
People working in health and social care professional roles who have correctly used PPE as part of their job are not considered to be a ‘close contact’.
Test and trace programme
The new test and trace programme has been launched. In short, people who test positive for Covid-19 will be contacted and asked for details of others they've been in close contact with in recent days – close contact meaning people in their household and anyone else they have been within two metres of for more than 15 minutes. Those individuals will then be traced and asked to self-isolate for 14 days. If they develop symptoms, a test will be arranged for them. The BBC has a good summary of the process on its website. The government has also confirmed that:
- “People working in health and social care professional roles who have correctly used PPE as part of their employment are not considered to be a close contact.”
- “If someone who works in – or has recently visited – a health or social care setting (e.g. a hospital or care home) tests positive for coronavirus, their case will be escalated to local public health experts, who will liaise with the relevant setting to agree on the most appropriate action. If they were wearing PPE at the time of the contact, this will not count as a contact.”