DCHS has a lot to be proud of as an organisation. We are well on our journey from good to great and always striving to be the best place to work.
The NHS Staff Survey and our quarterly DCHS Pulse Check have become important methods for us to hear the views of all DCHS employees. They give us valuable feedback on what we need to do to make DCHS a great place to work and help us measure ourselves against other NHS organisations. The thoughts, experiences and opinions of everyone across the organisation are vital in improving the future for all of us.
The NHS Staff Survey is conducted independently and provides a crucial barometer of NHS staff attitudes and experience over the past year, measured across a whole range of work and workplace-related areas. In 2017, 2,433 employees of DCHS who completed the survey – this represents a response rate of 55% of the trust’s staff, which is average for community trusts in England. In 2018, 2,565 employees completed the survey which represents a response rate of 61.1%. Our response rate is above average for alike Trusts and has improved by 6.1% from the 2017 NHS Staff Survey.The results are primarily intended for use by NHS organisations to help them review and improve staff experience. The Care Quality Commission will use the results from the survey to monitor on-going compliance with essential standards of quality and safety.
We are delighted that lots of our results are improving year on year but we recognise that not all staff feel that DCHS is great a place to work and that we still have more to do.
This Staff Survey Resource Centre is an initiative that will help us to maintain a consistent focus throughout the year on delivering the improvement actions that we have committed to; whilst maximising transparency for all staff to view reports and action plans.