2019 NHS Staff Survey - Final Response Rate - 62.4%

DCHS has a lot to be proud of as an organisation. We are well on our journey from good to great and always striving to be the best place to work. 

The NHS Staff Survey and our quarterly DCHS Pulse Check have become important methods for us to hear the views of all DCHS employees. They give us valuable feedback on what we need to do to make DCHS a great place to work and help us measure ourselves against other NHS organisations. The thoughts, experiences and opinions of everyone across the organisation are vital in improving the future for all of us. 

The NHS Staff Survey is conducted independently and provides a crucial barometer of NHS staff attitudes and experience over the past year, measured across a whole range of work and workplace-related areas. 

In 2019, 2,586 employees completed the survey which represents a response rate of 62.4%.  For a full breakdown of response rates, please click here

We are delighted that lots of our results are improving year on year but we recognise that not all staff feel that DCHS is great a place to work and that we still have more to do. 

This Staff Survey Resource Centre is an initiative that will help us to maintain a consistent focus throughout the year on delivering the improvement actions that we have committed to; whilst maximising transparency for all staff to view reports and action plans.


The 2019 NHS Staff Survey results are now available - the embargo has been lifted at 09.30am on Tuesday 18 February 2020.

The infographic below shows you how we’ve scored ourselves and includes comparisons to our fellow Community Trusts and last year’s results. Please click on the image below to enlarge it. 

If you would like to look at our full results please click here: NHS England 2019 Staff Survey Summary Report 

NHS Staff Survey 2019 - the results so far...

Thursday 28 November  
As at Thursday 21 November
As at Thursday 14 November
As at Thursday 7 November
As at Thursday 31 October
As at Thursday 24 October
As at Thursday 17 October
As at Thursday 10 October


2019 NHS Staff Survey Materials

Please see below information that will help you complete your copy of the 2019 NHS Staff Survey.

Frequently Asked Questions

How your data is handled


For any queries, please contact:  

Abbie Gill - Organisational Effectiveness Assistant 07827 954925 or 


Clair Sanders - Organisational Effectiveness Lead 07827 983897 or


Organisational Effectiveness Team -

Changes to NHS England Reporting

Last year NHS England changed the way in which they reported the data significantly, the previously known ‘Key Findings’ were replaced by 10 themes. Similar to last year the results are still presented in this way, however there has been one change to the 2019 reporting – which has seen introduction of an eleventh theme ‘Team Working’.

As a reminder, please see below all of the key themes which cover areas of staff experience helping to present results in these areas in a clear and consistent way. All of the eleven themes are scored on a 0-10 scale, where a higher score is more positive than a lower score. These theme scores are created by scoring question results and grouping these results together. 

The themes are as follows:

1. Equality, diversity & inclusion

2. Health & wellbeing

3. Immediate managers

4. Morale

5. Quality of appraisals

6. Quality of care

7. Safe environment – bullying & harassment

8. Safe environment – violence

9. Safety culture

10. Staff engagement

11. Team working

You Said, We Did

Since the 2018 NHS Staff Survey results were published, we have completed many actions based on those results.

Please click on the image below to see what we have done.

2018 Results Infographic

Click on the image below to enlarge it.

What we have done so far....




Please click on each image to enlarge.


  • Staff Survey
    • 2013 Results
    • 2014 Results
    • 2015 Results
    • 2016 Results
    • 2017 Results
    • 2018 Results
      Views Actions
      NameDate modifiedSizeParent Folder
      Data pager
      Items per Page:
       11 items in 2 pages