NHS Staff Survey Resource Centre

All colleagues should have received their NHS Staff Survey w/c. 14 September 2020. Please look out for your personal copy of the survey and complete it as soon as possible – it is more important than ever to capture your feelings and views through the 2020 NHS Staff Survey.

Electronic surveys will come from the following email address: survey@quality-health.co.uk and there are a small number of colleagues who will be receiving paper copies. Any colleagues down for the paper method will be invited to participate via a hard copy pack to their internal work address – this year for the first time, you will also have the option to complete this online – details of how to access the online survey will be included in the covering letter.

Mode

Here is a reminder of the chosen modes for each directorate:

• Chief Executives Divisional Group and Executive Service Group - Electronic

• Estates Service - Electronic

• Finance and Strategy Divisonal Group - Electronic

• Health Wellbeing and Inclusion Service - Electronic

• Integrated Community Services - Electronic

• People Services Divisonal Group - Electronic

• Planned Care and Specialist Services - Electronic

• Integrated Facilities Management - Paper

• Quality Directorate - Electronic

• Service Transform and IMT Divisional Group - Electronic

The results/reports from the 2019 NHS Staff Survey can be found by clicking on the bullets below:

• NHS England summary report (looks at theme scores for whole organisation)
• NHS England directorate report (looks at themes for main locality levels)
• Picker results - locality 1 (looks at question detail for each directorate)
• Picker results - locality 2 (looks at question detail for each department)
• Picker results - locality 3 (looks at question detail for each team)

24 September 2020

01 October 2020

08 October 2020

14 October 2020

21 October 2020

28 October 2020

04 November 2020

11 November 2020

18 November 2020

25 November 2020

14 December 2020 - FINAL numbers

It is important as many colleagues as possible complete the questionnaire. The higher the survey response rate, the more confident we can be that the survey findings are representative of the views of staff at the organisation as a whole. 

The deadline to complete your survey is 27 November 2020 by 5pm.

The 2019 ‘you said, we did’ poster below highlights what we have achieved through Covid-19 linked to what you told us in last year’s survey. Please click on the image to download.

If you need help completing the survey please email: helpline@quality-health.co.uk or call the Quality Health FREEPHONE helpline on: 0800 783 1775. Further information about the survey is available at: www.nhsstaffsurveys.com.

If you have any queries or questions, please contact the Organisational Effectiveness Team on: DCHST.Engagement@nhs.net.

We are working with a new independent contractor this year, Quality Health. Quality Health are a local contractor, based in Chesterfield.

Electronic surveys will come directly to your NHS.net account from Quality Health and all contain a unique link; whereas paper surveys will have a unique barcode on it, which is generated by Quality Health’s systems and are used as a way of ensuring that no personal information is printed on the document. This means that responses can be logged against each participant in a confidential way and reminders are only sent to those who do not respond.

If you would like to understand more about this, please have a look at the video on confidentiality, produced by Quality Health here.

For any queries, please contact the Organisational Effectiveness Team - DCHST.engagement@nhs.net

NHS Staff Survey Lead

• Laura Gee
• Organisational Effectiveness Advisor
• 07791 567978 or laura.gee7@nhs.net

• Abbie Gill - Organisational Effectiveness Assistant - 07827 954925 or abigailclaire.gill@nhs.net 
• Clair Sanders - Engagement and OD Lead - 07827 983897 or clair.sanders@nhs.net