The Pulse Check (which now includes our mandatory Staff Friends and Family Test (FFT) questions) is run on a quarterly basis and allow our staff and leaders to keep track of the engagement levels in an ongoing basis. They provide information to allow focus and relevant action to be taken each quarter rather than once a year. It also means that leaders will have key indicators very swiftly after the questionnaire has been completed, rather than with the national NHS Staff Survey whereby 6 months elapses between completion and results sharing.
The senior People and Organisational Effectiveness team also work to triangulate the results from the pulse check with those of other key people metrics, eg attendance, appraisal and information from the Divisional People Leads (or DPL's) on service changes etc.