Raising Concerns

DCHS is committed to creating and supporting a culture where members of staff are encouraged and empowered to raise concerns without fear of recrimination or victimisation in any way.

We believe in an open and honest culture and this portal is designed to support you to raise a concern in the most appropriate way.  Hear what our senior leaders, Senior Independent Director and Freedom to Speak Up Guardian have to say about it here.

Click here to read our Raising Concerns Policy.

Tracy Allen,    Chief Executive	Prem Singh, Chairman

Jackie will be visiting various sites through October.

• Wednesday 6 October 2021 at Buxton Hospital between 12.30pm - 2.30pm
• Wednesday 6 October 2021 at Ash Green between 5pm - 6.30pm
• Monday 11 October with a stand in the dining room, Ilkeston Hospital from 12pm – 2pm and within the Ilkeston Urgent Treatment Centre from 2pm – 3.30pm
• Thursday 14 October on Hillside Ward, Ash Green from 11.30am - 1pm
• Thursday 14 October in the Sexual Health Department, Wheatbridge Health Villeage from 4pm - 6pm
• Wednesday 20 October in the staff room, Swadlincote Health Centre from 12pm - 2pm
• Monday 25 October in the dining room, Babington Hospital from 12pm - 1.30pm

We have developed a series of animations based on issues staff have raised a concern about in DCHS.

Here is the first (in a series of five). 

What should Aysha do when she believes colleagues don’t respect her beliefs and culture? Watch our short animation to find out!

Anika didn't go in to work today because she was really upset about something that happened the day before. She feels her manager is not treating her fairly. What should she do? Watch our animation to find out more.

When John joined the Trust he was totally open about his sexuality with his manager and colleagues. Over the past few months he has realised he hasn't been invited to several social events with colleagues.  He has overheard his colleagues making homophobic comments. John loves his job and doesn't want to leave ... what should he do? Find out more here.

Jack was in the canteen when he heard two colleagues talking about a 'grumpy old patient' they had just been to visit. This upset Jack as he thought this could have been one of his relatives. What should he do? Find out more here.

Jackie Rawlings is our Freedom To Speak Up (FTSU) Guardian. 

You are welcome to contact Jackie with any concerns or issues you may have.

Contact details: T: 07795 293707
E: j.rawlings@nhs.net or E: DCHST.raisingconcerns@nhs.net

To find out more about your FTSU Guardian view our question and answer page here or watch her video below.

Did you know you can also raise your concern with the Senior Independent Director? The Senior Independent Director is a DCHS Non-Executive Director who sits on the trust board.

Contact details

E: DCHST.whistleblowing@nhs.net 

Postal address:

Ash Green Hospital
281 Ashgate Road
Chesterfield
Derbyshire
S42 7JE

Our eighteen Freedom To Speak Up (FTSU) ambassadors play an important role in supporting the FTSU Guardian role, positively promoting key messages about speaking up and acting as champions for the FTSU agenda.

• Meet all of our FTSU ambassadors.

• Your line manager
• Freedom to Speak Up Guardian - Jackie Rawlings
• Senior Independent Director - Kay Burnett
• Chief Executive - Tracy Allen
• Director of Quality - Michelle Bateman
• Local Counter Fraud Specialist

• People Services (Employee Relations Team)
• Staff Governors
• Staff Partnership
• Frontline Care Council
• Patient Experience Team

• Raising Concerns Animation Posters
• Raising Concerns Poster
• Freedom to Speak Up Guardian Poster
• The Freedom to Speak Up vision and strategy (section 7.5)
• Whistleblowing policy for the NHS
• Bullying and Harassment Booklet
• Raising Concerns policy
   

• Do you want to lead a team where everyone has a voice? Where all staff are heard? and improvements made from concerns, ideas and suggestions?
• Do you want to lead a team that is seen as a great place to work and where everyone matters?
• Do you want to develop your skills in supporting your team to achieve this?

Enrol on the Listen Up e-learning module vis ESR  HERE - a short 30 minute session on listening to concerns, the barriers to staff speaking up and how to respond when someone speaks up to you.