Planned disruptions to some IT services on Wednesday 29 January
On Wednesday 29 January for eight hours between 7.00pm and 3.00am Arden Gem will be carrying out IT maintenance to the network. There will be multiple service interruptions during this period affecting:
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List of Systems Affected
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Best
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Business objects
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Colposcopy
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Datix test system DCHS
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Dental system
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File servers
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Micro strategy
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New XenApp Farm
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Planet FM
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Workspace Manager
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Harlequin
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Printer queues
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Assista PCG
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PST file store (email archive)
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RDS services
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Inform Sexual Health System
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Single sign on
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Web hosting services
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VPN - Swivel Pinsafe
note: (users already logged on to VPN will remain logged on but will be unable to access the above services. |
More detailed information for specific service outages will be available upon request. Arden Gem will take every effort to move specific service outages to slots that cause less service impact if you let them know beforehand:
Arden & GEM CSU IT Service Desk
NHS Arden and Greater East Midlands Commissioning Support Unit
2nd Floor, North Wing, Cardinal Square, Derby DE1 3QT
T: 0300 123 1020
E: AGCSU.ITServiceDesk@nhs.net
W: https://itservices.ardengemcsu.nhs.uk/