News and Notices

Changes to the People Development administration function

There have been some important structural changes to the people development administrative team. This is relevant for both DCHS and DHCFT employees as well as bank members of staff.

This information below will help you to contact the right team to get a quicker response.

If your query relates to:-

  • information on your ESR account/record relating to your compliance
  • training classes / courses which requires adding to ESR
  • creating and updating competencies
  • ESR technical issues which requires assistance or guidance
  • Issues relating to input of class registers after delivering training


Please contact the systems and information team to speak to training admin via or call 01332 564856, option 4 and you will be forwarded to the appropriate administrator.

If your query relates to:-

  • Research and Development Centre Room Bookings
  • issues surrounding ILS classes
  • additional support or information about classes listed on ESR
  • any general administrative support in the R&D Centre
  • Induction for either DHCFT or DCHS (not competency related)
  • basic information relating to course venues etc
  • the production /  supply of class registers

Please contact the Education and Development team via or call 01332 564856, Option 4.


If you:-

  • Have attended external training and would like to add the certificate/confirmation to your ESR account
  • Require a password or smartcard reset
  • Would like to book or remove yourself from a training class booking

Please log on to the ESR system and use the self-service portal.


Further contact emails for People Development are:

Practice learning team: (DHCFT & DCHS):

Preceptorship (DCHS):

Preceptorship (DHCFT):

Clinical practice facilitators (DCHS):

Apprenticeships enquiries (DCHS & DHCFT):

Work experience (DCHS & DHCFT):

We would ask that you bear with our staff during this period of change. Please be assured that both teams will endeavour to respond to your queries quickly and offer you the support and guidance you require.

If you have any concerns or queries directly relating to this communication or there is anything that remains unclear then please direct these to the team administrative manager