News and Notices

Quality Conversations is back – book your place today

A Quality Conversation is a person-centred approach to an interaction. So far more than 300 staff have attended the Quality Conversation programme and report over a 50% uplift in their skill level managing interactions and improved ability to support individuals.

We are delighted to let you know that we have now transformed the Quality Conversations Programme into an interactive online format, to be delivered over two half days (one month apart). Groups are small with just 12 people per session.

Session One: focuses on the Quality Conversations approach and the core skills this involves. There’ll be time and space to practice your new skills in virtual break out rooms.                 
Session Two: will then focus on developing your Quality Conversation skills further, with more practical exercises, and expert tips and advice tailored to your needs.

It is quite straightforward to join, all you need is access to a computer in a quiet room with internet access. Feedback about the virtual approach has been really positive with staff saying it was a great way of learning in an intimate setting.

See below for dates and email to apply for a place. (You are signing up for both sessions)

Apply for a place by emailing: alison.merriman@nhs.net

Date

Module

Start time

End time

Date

Module

Start time

End time

16/07/20

Module 1

9.30

12.30

13/08/20

Module 2

9.30

12.30 Fully booked

16/07/20

Module 1

13.30

16.30

13/08/20

Module 2

13.30

16.30  Fully booked

22/07/20

Module 1

9.30

12.30

19/08/20

Module 2

9.30

12.30

22/07/20

Module 1

13.30

16.30

19/08/20

Module 2

13.30

16.30

29/07/20

Module 1

9.30

12.30

27/08/20

Module 2

9.30

12.30

29/07/20

Module 1

13.30

16.30

27/08/20

Module 2

13.30

16.30

06/08/20

Module 1

9.30

12.30

03/09/20

Module 2

9.30

12.30

06/08/20

Module 1

13.30

16.30

03/09/20

Module 2

13.30

16.30

11/08/20

Module 1

9.30

12.30

08/09/20

Module 2

9.30

12.30

11/08/20

Module 1

13.30

16.30

08/09/20

Module 2

13.30

16.30

17/08/20

Module 1

9.30

12.30

15/09/20

Module 2

9.30

12.30

17/08/20

Module 1

13.30

16.30

15/09/20

Module 2

13.30

16.30

25/08/20

Module 1

9.30

12.30

23/09/20

Module 2

9.30

12.30

25/08/20

Module 1

13.30

16.30

23/09/20

Module 2

13.30

16.30

02/09/20

Module 1

9.30

12.30

30/09/20

Module 2

9.30

12.30

02/09/20

Module 1

13.30

16.30

30/09/20

Module 2

13.30

16.30