News and Notices

Speak Up Month 2021

The pandemic has highlighted that speaking up has never been more important for the benefit of colleagues and patients. Speak Up Month in October is an opportunity to raise awareness of how much we value speaking up in our organisation.

The theme of this year’s month is Speak Up, Listen Up, Follow Up. To make speaking up business as usual it is essential that when people speak up, they are listened to, and that learning and improvement happens as a result.

 

Speaking up is for everyone.

Everyone is encouraged to Speak Up if something is not quite right or can be improved.

Everyone should Listen Up when someone speaks up to them. When someone speaks up to you, say ‘thank you’, respond appropriately and escalate matters where needed so that the right actions.

And leaders should ensure that they Follow Up and use the information and intelligence that speaking up brings for learning and improvement.



Listen Up e-learning
Our Freedom to Speak Up Guardian, Jackie Rawlings, is encouraging staff to complete a simple and straightforward e-learning package, developed by The National Guardian’s Office in association with Health Education England, aimed at anyone who works in healthcare.

We are particularly encouraging our leaders to complete the second session, Listen Up, aimed at managers at all levels and focuses on listening and understanding the barriers to speaking up. Enrol on the Listen Up e-learning module vis ESR here – (this link is best accessed when on the VPN or on an NHS network and you will be able to login to ESR via your smartcard) a short 30 minute session on listening to concerns, the barriers to staff speaking up and how to respond when someone speaks up to you.

 

 

Speak Up Month site visits
Our Freedom To Speak Up Guardian, Jackie Rawlings, will be undertaking visits at the following sites to speak to staff during October.

A stand with resources will be available at all the sites below and Jackie will also visit departments on site.

Date

Time

Site

Venue

Wednesday 6 October 2021

12.30pm – 2.30pm

 

5pm – 6.30pm

Buxton Cottage Hospital


Ash Green   

Bridge area


Hillside ward

Monday 11 October

12pm – 2pm

2pm- 3.30pm

Ilkeston Hospital

Ilkeston Hospital

Stand in dining room

Urgent Treatment Centre

Thursday 14 October 2021

11.30am – 1pm

Ash Green

Hillside Ward

Thursday 14 October 2021

4pm – 6pm

Wheatbridge Health Village

Counselling Room

Integrated Sexual Health Dept

Wednesday 20 October 2021

12pm - 2pm

Swadlincote Health Centre

Staff room

Monday 25 October 2021

12pm – 1.30pm

Babington Hospital

Dining Room

 

 

 

Find out more from www.nationalguardian.org.uk . You can get involved with Speak Up Month on Twitter and LinkedIn by using the hashtag #SpeakUpListenUpFollowUp