News and Notices

SBS bulletin for pension and pay guidance

If you have any queries about your pension or pay, this link to a bulletin from our payroll providers SBS will help.

SBS said: "Some staff are finding that their September and/or October pay or pension payments are not as they expected. In many cases, this is due to the 2021 national pay award taking employees into the next NHS Pension tier, triggering higher contribution rates and deductions from pay.

NHS Shared Business Services (NHS SBS) is the payroll and pension service supplier for your organisation. The national pay award is resulting in high call demand on our Employee Service Desk. Call volumes are currently at more than twice the daily average, resulting in exceptionally long and frustrating queuing times for users.

Please read the bulletin for further information, including about the quickest and best ways to report and resolve pay or pension queries.