Diabetes education team win ‘best patient experience’ award
For the second year running our fantastic diabetes education team at DCHS has won the X-PERT Health award for providing the best patient experience in 2021. This was based on the results of delivering 105 programmes with an 81% completion rate and a participant satisfaction score of 95% between January 2019 and December 2020.
This is a national award and compares the results of 64 providers from across the UK. The achievement is even more special given that the team has had to adapt the X-PERT programme to be delivered virtually during the Covid pandemic.