News and Notices

Do you want to be part of the DCHS FixIT revolution?

Do you want to be part of the DCHS FixIT revolution?

Are you a real smarty pants with a Smartphone?
Terrific on TPP?
A wizard on Word?
Marvellous on NHS Mail?

We’re looking for keen staff to join us at local Let’s Fix IT sessions so they can share their knowledge, learn with us and be a point of contact for their colleagues when the roadshow moves on.   The panel is currently made up of people from Transformation, GEM and IM&T, as well as Learning and Development. 

We’d like welcome front line staff who have an interest in IT and helping others to join us at the sessions. If you’re interested in sharing your knowledge and experience and could spare some time at a local session in the future please get in touch with Melissa Deighton E:

More about the Let's Fix IT clinics

Last year we started a Let’s Fix IT roadshow which has so far visited 7 sites, with a further 6 sessions planned before Easter. Staff based on or around the site are invited to drop in and discuss their specific IT problems.  Our panel of experts then work to resolve their issues during the session.

The roadshows have been really popular and on average we are dealing with between forty and fifty issues each day.  Some of these have included:

  • Issues with smartphones – accessing files, accessing other users calendars
  • Problems with e-learning – navigating around the system, errors with Java
  • Loss of remote connectivity – Wi-Fi and 3g on portable devices
  • Technical issues with programmes and hardware
  • Staff wanting advice and training on all sorts of programmes, such as email, Excel and WebEx
  • Staff wanting to set up and start to use teleconference and WebEx accounts
  • Clinical staff wanting advice and information about the best way to use their clinical systems

Every session is different and no two problems are ever the same.  Our panel are learning as we go on, and as we find out new shortcuts or tips we are sharing them with you all, so we can all learn together.