News and Notices

UPDATED: National insurance contributions 2012/13

Updated 15/11/2017 -

Further to our previous communication regarding the issues with HMRC National Insurance records for 2012/13, we have been notified that HMRC have now rectified the issue. All records should now be showing correctly.  If, however, you do have any further issues or concerns regarding your NI record please call HMRC helpdesk on 0300 200 3500.

Lynne Shelton

Head of Quality & Business Services

lynne.shelton@nhs.net

Further to our previous communication regarding the issues with HMRC National Insurance records for 2012/13 unfortunately we have been advised that these still continue.  To recap - whilst the correct deductions have been made from employees and those payments have been made to HMRC it appears that HMRC have not updated employee Personal Tax Accounts - they have however assured us that the actual NI records for individuals are correct.

We have had ongoing contact with HMRC and the latest response from one of their operational team is -  I’ve been advised that this is a priority and HMRC are currently liaising with our IT Partners to rectify the issue some individuals are experiencing.

Whilst HMRC are trying to rectify the issue if anyone has concerns about their record then please call HMRC helpdesk on 0300 200 3500. Or if you have a specific issue and need your record checking then HMRC are happy to do this, please email your details to me and I will arrange for this to be done.

As soon as this issue is resolved we will update further.

Lynne Shelton

Head of Quality & Business Services

lynne.shelton@nhs.net