News and Notices

Please complete our short survey to tell us how we are doing tackling connectivity issues

Things are definitely getting better at DCHS ......

You said:
> This time last year 34% of staff reported always/often experiencing connectivity issues and only 30% said they rarely/never experienced connectivity issues. [Q2 2016 Pulse Check]
> Clinical staff expressed particular frustration with SystmOne:

  • they were struggling to get the best from TPP
  • they were reluctant to use Mobile Working (citing lack of confidence and understanding)
  • they were losing data because connections were failing

We have listened, and taken action.  Since then we have launched the Let's Fix IT Clinics; developed the Let's Fix IT desk top icon; direct and easy access to useful guides, hints and tips and other information and support regarding IT issues; invested time and resources in supporting training/update training on SystmOne and upgraded WiFi infrastructure in parts of the estate.

We know things are not perfect yet, but we are continuing to invest and make improvements to enable staff to get the best out of their technology.

Please help us to monitor how we are doing by completing this simple survey (3 questions). Remember, if you don't tell us what is happening we won't know, and won't be able to do something about it!

SURVEY

 


Recent Articles

Error: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

In: at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(SqlConnection connection, SqlTransaction transaction, CommandType commandType, String commandText, SqlParameter[] commandParameters, SqlConnectionOwnership connectionOwnership) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Modules.Blog.Data.SqlDataProvider.GetPosts(Int32 moduleId, Int32 blogID, String displayLocale, Int32 userId, Boolean userIsAdmin, Int32 published, String limitToLocale, DateTime endDate, Int32 authorUserId, Boolean onlyActionable, Int32 pageIndex, Int32 pageSize, String orderBy) at DotNetNuke.Modules.Blog.Entities.Posts.PostsController.GetPosts(Int32 moduleId, Int32 blogID, String displayLocale, Int32 published, String limitToLocale, DateTime endDate, Int32 authorUserId, Boolean onlyActionable, Int32 pageIndex, Int32 pageSize, String orderBy, Int32& totalRecords, Int32 userId, Boolean userIsAdmin) at DotNetNuke.Modules.Blog.Blog.EnsurePostList(Int32 pageSize) at DotNetNuke.Modules.Blog.Blog.vtContents_GetData(String DataSource, Dictionary`2 Parameters, List`1& Replacers, List`1& Arguments, Object callingObject) at DotNetNuke.Modules.Blog.Templating.ViewTemplate.Template_GetData(String DataSource, Dictionary`2 Parameters, List`1& Replacers, List`1& Arguments, Object callingObject) at DotNetNuke.Modules.Blog.Templating.Template.ReplaceSubtemplates(Match m) at System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat) at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator, Int32 count, Int32 startat) at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator) at System.Text.RegularExpressions.Regex.Replace(String input, String pattern, MatchEvaluator evaluator) at DotNetNuke.Modules.Blog.Templating.Template.ReplaceContents()

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