Accessible Information Standard
This standard is being implemented across Health and Social Care. To ensure that everyone using DCHS services recieves information that meets their individual needs, staff will be required to modify their communications to meet patients' individual needs. We have a duty to record and share those reasonable adjustments and we will need to ask people about what individualised communication support they need to help them use our services. For a small number of patients, an Easy Read Version Of a leaflet may be helpful but for many other patients we will need to make adjustments to allow for any need related to disability or sensory or cognitive difficulty. Its is not possible to anticipate needs for all patients and have all versions of our information ready for them. There is no explicit requirement ton translate all of our current leaflets into all languages nor different formats ready for end of July but staff must be aware of how to provide this information to patients if required.
- As an organisation we must have implemented the Accessible Information Standard by the end of July.
For more information on the standards, including a PowerPoint presentation explaining what the standards are all about , visit our Accessible Information pages on My DCHS here. The web link is currently accessible to all but please note that you will need to log in to My DCHS to view these pages My DCHS goes live.