Social Media at DCHS
We’ve received a few questions from staff recently about using Social Media for work, whilst at work. This includes what type of posts are/aren’t suitable for posting. So, we’ve compiled a short FAQ list to get everyone up-to-speed!
Q: Can I use Social media for work?
A: Yes, and we actively encourage its use for work purposes. It’s a great way to connect with colleagues and share the fantastic things our staff get up to!
Q: Can I do this during my work hours?
A: Social media is for the here and now, so using it for work, at work, is fine. Just use a common sense approach – if you’re working with a patient or member of the public, or are on a ward, then you should wait until you have a break or in a private setting.
Q: Can I use my personal account for work purposes?
A: Yes – although we do advise that staff create a separate account solely for messages relating to their work, as this makes it much easier for you to keep your work/personal life separate, and also means your colleagues will only be seeing work-related messages when they follow you.
Q: Is there anything I shouldn’t talk about or say on social media?
A: We typically live by the rule “If you wouldn’t say it to your manager, colleagues or the public, don’t say it on social media!”.
Q: What if I’m not sure about my post, or that of a colleague?
A: If you’d like any further clarification, just send us an email at firstname.lastname@example.org and we’ll be there to help!
Q: This sounds good, but how do I get started?
A: NHS England have produced a great guide on getting started with Twitter!
Thank you for reading. If you’d like to ask us anything social media related, feel free to get in touch at email@example.com and don’t forget to follow us on Facebook, Instagram and Twitter!