News and Notices

Outstanding Way - standardising practice

Today, in our Outstanding Way - 12 things to celebrate as we countdown to Christmas 2017, we are shining the spotlight on the work of Sandra Dewis (Specialist Practice Teacher, District Nurse and Lead for Clinical Standards).  Sandra is working on producing clinical standards for a number of aspects of care, and it is hoped these standards will become embedded into daily practice to ensure consistency of approach across the organisation for patients, carers and community teams.

Standard 1. Outstanding Caseload Management (on a page)

Standard 2. Outstanding Handover (on a page)

We asked Sandra to talk through the Outstanding Handover Clinical Standard. You can watch her here:

Release date: October 2017

Sandra has also devised a Caseload Management Toolkit for use by all DCHS community nursing teams.  This will ensure that all community nursing caseloads are up to date and actively managed in an auditable way and helps us ensure consistency across the organisation.

Caseload Management Toolkit guidance

Caseload Management Toolkit

Toolkit Competency Assessm't

Community Nursing Process Map

Sandra is working on other standards and these will be published on the Outstanding Way web resource hub and made widely available to community clinicians when they have been confirmed.

Who’s involved in the Outstanding Way?
This initiative is county-wide, starting in our community based teams, and is being led and supported by the following staff: Melissa Deighton – Programme Lead; Julie Wheeldon, Brenda Page and Jane Warder – Operational Leads and Jim Austin – Exec Sponsor.  There are also a number of other staff involved in leading/supporting specific work streams.

Want to get involved in Outstanding Way?
Please email if you’d like to get involved with any of the Outstanding Way projects or have a good idea that you would like to share with us. We are also interested to hear from staff who would like to become team outstanding way advocates. E: