News and Notices

Outstanding Way - listening to staff and empowering them to shape the way things are done

On day five of our '12 things to celebrate as we countdown to Christmas 2017' we are reflecting on one of the underpinning principles of the Outstanding Way intiative - a promise to listen to staff and work with staff to try and find ways to bring about improvements.

Senior physiotherapist, Nick Cooper, talks about this and many other aspects of his work and life in an article in the Autumn issue of My Voice. Click on the picture of Nick to read more on pages 4-5.

Five minutes with ... Nick Cooper

Click on the image and flick to pages 4-5.

Who’s involved in the Outstanding Way?
This initiative is county-wide, starting in our community based teams, and is being led and supported by the following staff: Melissa Deighton – Programme Lead; Julie Wheeldon, Brenda Page and Jane Warder – Operational Leads and Jim Austin – Exec Sponsor.  There are also a number of other staff involved in leading/supporting specific work streams.

Want to get involved in Outstanding Way?
Please email if you’d like to get involved with any of the Outstanding Way projects or have a good idea that you would like to share with us. We are also interested to hear from staff who would like to become team outstanding way advocates. E: dchst.outstandingway@nhs.net