Outstanding Way - improving discharge to community
In our ongoing commitment to listen to staff the Outstanding Way SATNAV project has been looking at issues raised by staff around the discharge to community and triage theme.
Staff told us: It is really frustrating when you know that patients have been admitted to DCHS community beds and the inpatient teams can’t see what the community teams know, or the assessments that have already been undertaken. This is equally true when patients are discharged back to home, rehabilitation or social care settings from community hospital. Staff are often re-doing assessments or ordering equipment unnecessarily.
We have made the Community Hospital tab visible to all S1 users; community staff can see information of interest on the community hospital journal and vice versa.
We spoke to OTs Jill Harmer and Clare Turner to find out how they are finding this change.
Who’s involved in the Outstanding Way?
This initiative is county-wide, starting in our community based teams, and is being led and supported by the following staff: Melissa Deighton – Programme Lead; Julie Wheeldon, Brenda Page and Jane Warder – Operational Leads and Jim Austin – Exec Sponsor. There are also a number of other staff involved in leading/supporting specific work streams.
Want to get involved in Outstanding Way?
Please email if you’d like to get involved with any of the Outstanding Way projects or have a good idea that you would like to share with us. We are also interested to hear from staff who would like to become team outstanding way advocates. E: firstname.lastname@example.org