News and Notices

Let's FIX IT clinics are back! ... and being joined by a new venture - FIX IT plus

We are delighted to announce that the Let's FIX IT clinics are returning and will be running once a week for five weeks starting next Thursday (11 January).  This time there will also be a new initiative - FIX IT plus - which is an offer from our POE (People and Organisational Effectiveness) teams.  For more information about when and where the clinics will be held please click here. Please note: the Let's FIX IT and FIX IT plus sessions will run on the same days, in the same DCHS premises but not necessarily in the same rooms.

Let’s Fix IT clinics are an opportunity for all staff to get to grips with their IT related queries, whether regarding process, software, hardware or using agile solutions. The clinics bring together an team of experts from DCHS & Arden & GEM to tackle IT issues head-on. Staff are encouraged to drop-in and let the team help them get ‘fixed’!

The Fix IT crew tackle anything from problems with smartphones or mobile devices; Toughbooks, laptops and pc’s, to fixing Smartcard issues; solving e-learning queries; providing training on WebEx/conference calling systems and individualised refresher tutorials on SystmOne. The sessions are hands-on, interactive and empower staff to help themselves and colleagues.

The FIX IT plus clinics are being supported by POE staff and are an opportunity to ask questions about and get answers on some/all of the following: advice and guidance (support for managers and individuals); ESR; E-rostering; HR paperwork; pay-roll; accessing wellbeing services; MyDCHS, creating marketing materials, handling the media, raising the profile of your team/staff successes and so much more!

Please bring your queries - large or small - and get 'HR fixed' in a locality near to where you are based.