News and Notices

Outage Notification 3rd April

Purpose of change: Security Enhancement and to allow later version of Anyconnect



Change Window Duration

Expected Actual Outage


Tuesday 3rd April


4 Hours

15 Minutes

Outage required should the firewall require a reboot during licence upgrade process

Service Impact: We will, as far as possible, keep all outages to a minimum within these outage windows.

The following services will be unavailable for all service users during the outage

RAS Access (Remote access via VPN)

District Webmail

District Mobile email

GP Patient Guest WiFi – (WifiSpark)

The following sites will suffer a brief interruption to service as we shut-down their primary circuit and fail them over to their secondary circuit. During the outage window; these sites will also suffer from a loss of resilience as their primary circuit will be unavailable.

Walk-In Centre

Curzon House

Erewash House

7 Church Street

Derby City Council House

Willington Surgery

Dale Bank View

Kingsmead School

Sinfin Children’s Centre

Royal Derby Hospital

St Peters Churchyard

Wooten Edge

Meadowfields Practice

St Andrew’s Community Special School

Saxon House



Foston Prison


Repton School MC

Revive Healthy Living

Milestone House

Stanley Road

The Lighthouse

The Big Building

Derwent Stepping Stones

Erewash House

Oakwood Surgery

Crich Health Centre (to be installed - NW)

7 Church Street

The following sites will only experience a loss of network resilience. There will be no interruption to service for these sites however their backup network will be unavailable in the event of a primary circuit failure.

Wheatbridge Health Centre

Ashgate Medical Centre

Venture House

Alfreton Park Community Special School

Staveley Centre


Many Thanks

Arden & GEM CSU IT Service Desk
NHS Arden and Greater East Midlands Commissioning Support Unit
3rd Floor, East Wing, Cardinal Square, Derby DE1 3QT

T: 0300 123 1020