Derbyshire Community Health Services New Starters



Congratulations on your new role at Derbyshire Community Health Services NHS Foundation Trust (DCHS). Thank you for choosing us as your next step of your career and we look forward to having you join us shortly.

Greetings from our Chief Executive, Tracy Allen

Trust Information


Supporting Documentation

Policy Documents

The following policies are useful documentation for new employees who are waiting to join the Trust who would like to learn a little more about DCHS. If you have any further queries regarding policies and procedures for the Trust please contact the Advice & Guidance Team on 01246 253077, option 1.

Pennies From Heaven - small change, big difference!

DCHS have launched the ‘Pennies from Heaven' campaign for all employees to sign up to. Pennies from Heaven is where your monthly income is rounded down to the nearest pound with spare pennies going to Ashgate Hospicecare. This charity was nominated by employees of DCHS. The most you could give a month is £0.99p and all donations are eligible for Gift Aid.

Sign up here to be part of Pennies from Heaven donating to Ashgate Hospicecare – a great and worthy cause.

Please send your completed form to NHS Shared Business Services, Waterside House, Town Quay, Southampton, Hampshire, SO14 2AQ

Day One Information

It is important that you follow these instructions prior to attending the induction to avoid any unnecessary issues arising. Please ensure you bring the following on the first day of your induction:

  1. Fully completed new starter form – HR03. (This will be forwarded to you by your Staffing Solutions Officer, unless you joined prior to the induction).
  2. Fully completed bank details form – PA02.  (This will be forwarded to you by your Staffing Solutions Officer, unless you joined prior to the induction). 
  3. ID documentation - click here for guidance and requirements
  4. ID documentation for Smart Cards - at least three forms of ID (photo and non-photo), including proof of address

Forms to Complete

  • New Starter form - issued by Staffing Solutions
  • Bank details form - issued by Staffing Solutions


We want to ensure that all DCHS new joiners are equipped with as much Trust information as possible and that you complete all relevant mandatory training as soon as you commence employment.  You will therefore be booked onto a mandatory corporate induction programme, usually from day one of your employment.  The length of your corporate induction will depend on your job role and will be confirmed with you prior to joining as outlined below:

3 days - Non clinical staff
3.5 days - Some categories of staff
4 days - Some categories of staff
5 days - Clinical staff

The programme also varies dependent on your job role.  An example of what could be included on the programme is outlined below:

  • Executive Welcome
  • Care Quality Commission
  • Making every Contact Count
  • Patient Experience
  • Equality and Diversity
  • Information Governance
  • Security
  • Fire Safety Training
  • Health and Safety/Patient Safety
  • Infection Prevention & Control
  • Occupational Health
  • Safeguarding Adults & Children
  • Conflict Resolution
  • Customer Care
  • Hate Crime Awareness
  • E-Learning
  • Electronic Self Service (ESR)
  • ePay
  • Your Attendance Matters (YAM)
  • DCHS Appraisal
  • Recognition of Deteriorating Patients (RODP)
  • Patient Handling

Induction events usually take place at Walton Hospital, Speedwell Development Centre, Chesterfield, S40 3HW but please refer to your email correspondence regarding your induction for confirmation of venue.  Travel expenses will be paid in line with DCHS policy.  Failure to attend the corporate induction may result in a delay in commencing employment.  If you have difficulty attending this venue please discuss with your Appointing Officer.

Following your induction, you will begin your Induction period within your workplace, sign all necessary documentation and you will be allocated a buddy to support you during induction and help you to settle in.


Following induction, all bands 1-4 non-registered clinical support staff will also be required to attend a ‘fundamentals in care’ programme lasting 10 working days to equip you with grounding in practical skills.

This 2 week programme of development will introduce you to the fundamental skills in caring for patients and prepare you for taking up your post in DCHS. On successful completion of this programme you will take up your post and be supported throughout your probationary period to develop the skills required to ensure high quality care is delivered at all times.

On successful completion of your probationary period our career pathway will support you in undertaking a nationally recognised qualification, at present we support our staff in undertaking the Diploma in Health Care which is a work based programme of assessment and assignments within your work place for which you are observed and assessed.

NHS Benefits

As a member of DCHS staff you are entitled to a variety of different benefits outside of the workplace as well as in it. Employees can gain access to exclusive offers from clothing discounts, restaurant discounts, health and wellbeing offers and more including holiday and travel discounts. The huge scope of offers are always being improved upon or added to and staff can take advantage of this via the websites available or simply just presenting their NHS ID badge at participating retailers.

Health Service Discounts

Established back in 2001, Health Service Discounts (previously known as NHS Discounts) became the official employee benefits provider which include over 400 Trusts nationwide. The site has over 1 million members with an additional 15,000 members joining each month. Health Service Discounts has exclusive discounts to the big name brands such as Nike, Sky TV, Virgin, Topshop, Apple etc. The website is an excellent place for NHS employees, their family and friends to find exclusive discounts, bespoke deals and money-saving offers which can be found on their website at

Staff Benefits

Staff Benefits is a website which operates separately to the Health Service Discounts, but of which DCHS are a member of. The website provides a range of discount opportunities and selects exclusive offers only available to us, including opportunities from businesses locally around Derbyshire. It is free to register and by completing your registration with Staff Benefits you will receive a newsletter entailing the best discounted benefits available at the time. With discounts on mobile phone contracts, access to the latest gadgets and even home furnishings, Staff Benefits comprehensive and up-to-date offers can save you money on a lot more than you may think. For further information on Staff Benefits and its exclusive employee offers please visit their website at

NHS Black Cards

The NHS Black Card is a pre-paid debit card that can be used anywhere in the world where you see the MasterCard® Acceptance Mark. The card is designed to act like a debit card which can be topped up from a minimum of £25 to a maximum of £1000 securely via an online account portal. The card accumulates cashback when you begin using the card at registered retailers and you can earn up to 5% cashback depending on each respective retailer. You can use the card to spend online or in stores and it is quick and easy to register for the Black Card.  For further information on applying for an NHS Black Card and your chance to see which stores offer cashback please visit

Childcare Vouchers

The Trust operates a childcare voucher scheme which you can access if you are employed by DCHS NHS Trust. You can purchase up to £55 per week (£243 per month) in vouchers, maximum annual savings around £930 (depending on the rate at which you pay Tax and NI).


Other Benefits


Other benefits can also be found via the NHS Staff Benefits site

Working the DCHS Way

The Outstanding Way

Working at DCHS

‘Outstanding’ is how we want everyone at DCHS to feel about the work we do and the care our patients and service users experience. The Outstanding Way is a major new trust-wide initiative focussed on listening to staff; helping them overcome barriers, deal with challenges so that they can spend more time caring for patients.


The Outstanding Way approach

The Outstanding Way is about empowering staff to make a difference in their area, valuing the experience of our staff to help identify issues and then help us to design and implement improvements.


The Outstanding Way goals

Ensure the right person sees the patient in the right place

Develop more integrated working

Identify and remove barriers to efficient working and avoid duplication

Reduce unwanted variation and ensure consistency where possible

Standardise processes

Deliver measurable clinical outcomes